What we collect

• Account data: your Google account email and identifier, the username, display name, bio and photo you set.
• Content: questions you send or receive and the answers you write.
• Safety data: a salted, one-way hash of the IP address used to send each question. We use it to stop spam and to let people block anonymous senders. We do not store raw IP addresses with questions.
• Cookies: one essential cookie that keeps you signed in. Advertising partners (Google AdSense) may set their own cookies.

Ad cookies

Google AdSense shows the ads. In the EU, the UK and Switzerland we ask first, and Google only uses ad cookies if you say yes. If you say no, you still see ads, but they are not based on you.

How we use it

To run the service, show your page and answers, prevent abuse, handle reports and inquiries, and show ads that keep FLACE free.

Anonymous questions

We never show who sent an anonymous question — not to you, not to anyone else. We do not sell “reveal the sender” features.

What is public

Your profile and chat room are public: everyone who opens your room sees the messages in it, answered or not. Anonymous messages never show who sent them. You can hide your answers from the feed and search engines in Privacy settings.

Where data is stored

Data is stored with Cloudflare (database and file storage) and Google Firebase (sign-in).

Retention and deletion

Deleting your account removes your profile, received questions, answers and uploaded photo. Reports and inquiries may be kept for a limited time for safety and legal reasons.

Your rights

You can access, correct or delete your data from Settings, or ask us via the contact form.